New Travel Offices Submission Process
By Master Sgt. Eric Amidon
/ Published September 25, 2018
BUCKLEY AIR FORCE BASE, Colo. --
As of Oct. 15, 2018, submissions to the Reserve Pay Office (RPO) and Individual Reservist (IR) Travel office will no longer be accepted from email, AMRDEC, or fax. All requests for action must be routed through MyPers at the following link: https://www.arpc.afrc.af.mil/HQRIO
Select the Pay or Travel button and follow the instructions on the web page.
The MyPers case management system will ensure customer submissions are verified, tracked, and executed within measurable timelines to ensure quality customer service. See the HQ RIO website for Pay and Travel processing times. If you have grossly aged items, please contact your assigned detachment with your MyPers ticket #. The Det will contact the HQ RIO for oversight/updates.
For IR Travel submissions, be sure to utilize the checklists in the Travel Companion. https://www.arpc.afrc.af.mil/Portals/4/DRIO/RIO-IR-Travel-Guide.pdf
Please be advised that submitting incorrect/incomplete packages, omitting key supporting documents, or delayed responses to follow-up requests from technicians will delay your final reimbursement.
Key training and required submission documentation can be found on the RIO Connect App and at the HQ RIO Website.