507th Air Refueling Wing > Units > Wing Staff (507 ARW)

The 507th ARW Public Affairs office is available to support video, photography, community relations and media requests for our wing and associate units. The PA office is located at 507th ARW Headquarters, Bldg. 1056, Suite 136. Our office hours are Monday-Friday from 8:00 a.m. -- 4:00 p.m. and UTA weekends from 7:00 a.m. -- 4:00 p.m. Please call us at (405) 734-3078 or email 507arw.pa2@us.af.mil with any questions or concerns.

Please do not call PA for directory assistance. For commonly requested numbers, visit our Phone Reference page.

Studio Photography
By appointment only. Requester must schedule with PA at least 10 calendar days prior to the desired appointment.

Photo studio hours are:

Monday – Friday at 10:00 a.m. or 2:00 p.m.

(Appointments will not be scheduled the week prior to UTA, due to UTA prep)

UTA weekends: Sunday 8:00 a.m. – 11:00 a.m.

If you need an appointment outside of regularly scheduled times, please call our office at (405) 734-3078 to make arrangements. Exceptions will be determined on a case-by-case basis with supervisor and PA approval.

Photo studio services offered:

         Official portraits as required

         Applications for special duty assignments

         Chain-of-command studio photography- Squadron-level leadership and above (commander,
         deputy/vice commander, senior enlisted leader, and first sergeant)

         Group-level and above quarterly and annual award winners

Appointments will be rescheduled if:

Member does not have a required uniform item or uniform does not fit.

Member is late without notification. In the event of a no show, the member must schedule another appointment with PA.

Photo editing: PA cannot alter photos to remove acne, wrinkles, stray hairs, etc., in accordance with DoD instruction 5040.02. Please call to reschedule in the event there is a temporary problem with appearance; requester will be rescheduled to the next available appointment time.

To request studio photos, fill out an AF Form 833 and email to 507arw.pa2@us.af.mil.
Event Support
Public Affairs is available to provide photography support for the following types of events and/or ceremonies:

         Group/wing change of command ceremonies

         Mass enlistments

         Retirement ceremonies (E-9, Group Commander or above)

         Distinguished visitor events

         Promotions to (E-9, Group Commander or above)

Historical or newsworthy events

         Community engagement functions

         Any event involving the presence of local/national media outlets

Ceremonial video documentation is limited to those honoring MAJCOM, numbered air force, wing and vice/deputy wing commanders, general officers and civilian equivalents, important historical figures such as Medal of Honor recipients, Order of the Sword recipients, or aerial aces for accessioning or for media dissemination.

Please notify 507th ARW PA as soon as possible in order to avoid scheduling conflicts.

Typical turnaround time is 3-5 days, depending on current workload and priority.

To request support for your event, fill out an AF Form 833 and email to 507arw.pa2@us.af.mil.
PROTOCOL
The 507th Air Refueling Wing no longer has a Protocol officer co-located with Public Affairs.

Protocol for military and government agencies is a code of traditional precedence, courtesy and etiquette in matters of military, diplomatic, official and celebratory ceremonies. Military protocol encompasses the knowledge, accumulation and application of established service customs.

For group or squadron-level events, a project officer must be assigned by the respective unit commander, and a protocol officer from the host wing can provide guidance, checklists, flags, etc.

The 72nd Air Base Wing, our host wing, has a protocol office available for assistance. Please email 72abw.ccp.protocoloffice@us.af.mil or call (405) 739-3330 to contact the 72nd ABW/CCP office.
Group photos
Squadrons and groups are authorized one group photo annually. Requester must schedule with PA no later than 10 days prior to the appointment.

Requester is responsible for the coordination of any special conditions or requirements in order to attain desired results (i.e. cherry picker or stairs for photographer, vehicles/aircraft/equipment placement, etc.).

Typical turnaround time is 3-5 days, depending on current workload and priority.

To request a group photo, fill out an AF Form 833 and email to 507arw.pa2@us.af.mil.
Self Help
Public Affairs has a self-help camera available for checkout in the event a photographer is not available.

Requesters will fill out a Temporary Issue Receipt upon checking out the camera from the PA office. An AF Form 833 is not required to check out camera equipment.
Tours
The 507th Air Refueling Wing Public Affairs office conducts tours for groups whose visit fills a mission requirement and civic leader groups who want to learn more about what capabilities the wing brings to the warfighting mission.

The Public Affairs office cannot conduct tours for individuals or families.

To inquire about a tour, please call the PA office at (405) 734-3078 or email 507arw.pa2@us.af.mil.
Media Engagement
All media queries and requests for interviews must be coordinated through the public affairs office. We look forward to working with media outlets to share our Air Force story.

Please call us at (405) 734-3078 or email 507arw.pa2@us.af.mil with any queries or requests.
Passport photos
The 507th ARW Public Affairs office does not provide passport photo services, however the 72nd ABW Public Affairs office is available to take official government passport photos by appointment only. Passport hours of operation can be viewed at their studio booking site.

Please call (405) 739-2026 or email 72abw.pa.pubaffairs@us.af.mil with any questions or concerns.
Alert documentation
Alert photography and video provides time-sensitive documentation of disasters, mishaps, crime scenes, material deficiency reports and investigations. Examples include imagery of the incident site, damage to equipment or graphical depictions of the incident scene.

Emergency requests for alert Public Affairs support do not require immediate submission of an AF Form 833, Multimedia Workorder; however, an AF Form 833 should be completed before products are finished and released.

PA alert personnel will only release alert products to the original requester, on-scene commander or their designated representative.
Social Media
Public Affairs maintains a social media presence for the 507th Air Refueling Wing on Facebook, Instagram and Twitter.

An AF Form 833 is required to request Facebook Live Stream coverage from PA, as this requires a PA member to attend the event. All other social media requests do not require an AF Form 833.

There are a variety of ways to request sharing of photos, videos, events or messages on 507th ARW social media platforms. If the post is already on social media, tagging, sharing, and/or messaging the 507th ARW is preferred. Items to share can also be emailed to PA at 507arw.pa2@us.af.mil.

Please note: Posts shared on 507th ARW social media platforms will be limited to messages that are relevant to the wing and our audience.

The Joint Hometown News Service supports military service members world-wide by sharing their personal stories and achievements with friends and family back home.

This service is free to all Active Duty, Guard, and Reserve military members from all branches of service, including Federal employees.

Get started here to fill out your Joint Hometown News Release!

In accordance with AFI 35-109, Air Force visual information resources are government property to be used solely for support to official Air Force organizations and their missions, DoD or other government agencies.

Visual information materials generated or acquired in conducting official duties are the property of the United States Air Force. Air Force military and civilian personnel should obtain a security review and approval from PA prior to releasing outside of the DoD any visual information material depicting military persons, places, or material.

PA is prohibited from providing visual information support for creating products for the purpose of personal souvenirs or gifts (e.g. farewell gifts), provide décor for individual personal office walls (products for organizational areas may be provided depicting relevant missions performed), support or document farewell parties or social events unless certified as newsworthy or having historical significance, create products used primarily for entertainment during farewell parties or social events, or support Force Support Morale, Welfare, and Recreation (MWR) non-appropriated funded missions (limited support can be provided in accordance with AFI 35-109).

Please contact Public Affairs at (405) 734-3078 with any questions regarding our support policy.

AF Form 833
Instructions
Please fill out the following blocks

Block 4: Current date.

Block 7: Your last and first name.

Fill out blocks 8 through 12 with your current information. Be sure to put the email you wish your product sent to in block 12.

Section 16: Click on the box or boxes to designate the type of product or support you need. More than one block can be checked. If none of the options provided apply, select Other and type what support you require into the Specify block.

Section 17: Click the box or boxes to designate what function your request supports. Most requests fall into Recruiting, Public Information or Installation Support. If your request doesn’t support any of the options provided, select Other and type the function supported into the Specify block.

Block 18: Provide the purpose and justification for your request. If the product is for another person, please provide their name and rank (if applicable) here. Describe the type of media being requested and/or what type of event/ceremony that is taking place. Explain what the product will be used for or where it’s going.

Block 19: Provide a project title. A short description such as ‘official photo for biography’ will suffice.

Block 20: Put the date and time of event or appointment here. Be sure to schedule a date and time with PA for studio photos.

Block 21: Provide the location of the event/ceremony. For studio, put Public Affairs.

Block 22: Explain any special instructions here. How is product to be distributed? Explain where you'd like your final product to go. (For example, live stream retirement ceremony on 507th ARW Facebook page, or list any additional email addresses you want your official photo sent to. Please note; photos of ceremonies or events will be returned to requester for distribution.) Describe what is needed from photographer/videographer that's not already explained. (For instance, photographer might need to climb stairs or be elevated on a cherry picker or lift. Or perhaps PA member needs escorted into inaccessible/secure locations). Include any information here which doesn't fit into any of the provided blocks or that is relevant to your request.

Block 24: Digitally sign and date the form.

Block 25: (Optional) Provide feedback on your customer service experience here. Feel free to include any questions, comments or concerns in this section. Send completed form to 507arw.pa2@us.af.mil.

Complete, sign and send an AF Form 833 Multimedia Workorder to PA at 507arw.pa2@us.af.mil.

Instructions can also be found in the COMPLETING THE MULTIMEDIA REQUEST FORM section at the end of this guide.

Priority 1 - Urgent
Work of an emergency or catastrophic nature with a short time-sensitive period of informational value.
These requests take precedence over all other support.
Requests of this nature include: Alert photo and video documentation for aircraft accidents, accidents/incidents involving a fatality and investigation support/boards; base crises, man-made or natural disasters; emergency responder requirements; and significant damage to government property. Also included in this category are time sensitive or perishable public affairs photography or videography required for news media release, emergency war orders, contingency operations, Inspector General activities, coverage for intelligence collection and any mission deemed urgent by the wing commander.
Priority 2 - Critical
Work requests which are essential in direct support of the wing operational missions and which cannot be regularly scheduled in advance.

Normal lead-time is one to three days.

Although a minimum of one day lead-time is specified, the wing commander may elevate Priority 2 requests to Priority 1.

Priority 2 support includes: Releases to news media and incidents involving injury, or impairment of operational capability; Flying/ground safety; maintenance, munitions and force protection; wing readiness, situational awareness; and flying operations.
Priority 3 - Essential
Work supporting operational mission and training requirements and programs of assigned and units that is handled on a scheduled basis.

Normal lead-time is 3 to 5 days, depending upon resource availability.

Priority 3 support includes: official conferences or meetings; community engagement programs; commander’s mission briefings; documentation of normal mission execution; formal training; distinguished visitor events; requests from host installation; group level and above biographies; and documentation of group level and above official ceremonies.
Priority 4 - Routine
All authorized work of a routine nature that does not qualify for any priority listed above.
Work is accomplished on a first in-first out basis.
Lead-time is normally 5 to 10 days, or more, depending on resource availability.
Priority 4 support includes: Status boards; organizational charts; photographs for official records (official photos, special duty assignment photos, etc.); awards and decorations; and command interest items.

Available Services and Products

Social Media

Hometown News Release

Support Policy

Completing the Multimedia Request Form

On-Final Bulletin

Requesting Support

PA Priority System