507th Air Refueling Wing > Units > Wing Staff (507 ARW)

Lessons Learned
The Process Manager (PM) is the Wing Lessons Learned Manager. Lessons Learned are opportunities for process improvement. Submit your after-action report or lesson learned to the PM today!

To submit a lesson learned for a Unit Training Assembly (UTA), exercise, or other event, please go the to link or scan the QR code below:

https://app.smartsheetgov.com/b/form/9481372c6b2d4ac08321582c76a4d526
Spark Tank
Do you have an innovative idea?

Spark Tank is an annual competition during which Airmen and Guardians pitch innovative ideas to the top Department of the Air Force leadership and a panel of industry experts .

Submit your idea at: https://innovatedaf.com
Lean Six Sigma Certification
The DAF's Practical Problem Solving Methodology (PPSM), also referred to as the "8 Step", has applicability beyond standardized problem solving, to include thought-out innovation development. Regardless of whether you intend to carry your training through to certification, the PPSM is a useful guide for understanding problems and building solutions that last. Green Belt training is currently conducted virtually through a series of 51 training modules (approximately 40 hours of instruction) that you can complete at your own pace. This training is hosted on the internationally recognized OPUSWorks Portal.

Why should I get certified?

**Free certification worth $2k

**Great EPB/OPB bullet

**Get a Special Experience Identifier

**Earn retirement points while learning problem-solving and critical thinking skills!

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To register, visit https://usaf.opusworks.com/usaf

    1. Enter your .mil email

2. Click to register

3. You will receive a verification email with a link,

4. Select your organization: MAJCOM/AFRC/4AF/507ARW

5. Enter your personal information

6. Select a class start date -Done!

      *Contact your PM if you have questions

Note: Gov computer is not recommended, use personal computer or smartphone. You will need:

1. Your Supervisor’s email

2.   Your Process Manager’s (PM) email:     jarrod.pierce@us.af.mil

3. Your DoD ID Number

Wing processes are divided up into three distinct categories: Customer Oriented Processes (COP’s), Support Oriented Processes (SOP’s), and Management Oriented Processes (MOP’s). This allows us to more clearly see the relationship between processes as well as to determine the level of resources and focus to provide. Our process improvement and innovation methodologies, experienced facilitators, and command-wide support can help you get the results you need. Our growing team of internal consultants, trainers, and auditors are equipped with internationally proven tools to help streamline improvement and innovation. The 3-types of process improvements activities we engage in are classified throughout the Air Force Reserve Command as: Projects, Events, and “Just-Do-Its”.

Project
Project

Involves more complex problem solving skills, extends across organizational boundaries, and requires a broader set of resources to complete. (The team) Consists of people from various backgrounds, experience levels, and operational roles. May take several months and result in substantial benefits to the organization and stakeholders.
Event
Event

Typically involves several days of offsite preparation activities by members of the project team. Once complete, the team comes together for working sessions to focus only on the process or area being improved. This is a “Rapid Improvement Event”, also known in industry as a “Kaizen Event” and ensures those working within the process realize immediate positive results in the process. The format helps generate buy-in because of their direct involvement in decisions and improvement actions.
Just Do Its
Just Do Its

This type of process improvement activity is the fastest, cheapest, and generally the easiest of all process improvements. These one-off instant improvement actions typically don’t require a lot of thought or effort for results to be achieved.

Our Wing Strategic Plan sets the stage for the types of process improvement events we engage in throughout the year. It defines the 3-5 year goals and objectives we must achieve to reach our Vision of becoming “Citizen Airmen… Shaping Tomorrow’s Leaders”. Most importantly, the Strategic Plan focuses us on achieving the critical TASKORD performance requirements needed to ensure we can fulfill our Mission of “Okies Fueling the Fight with Combat-Ready Airpower”. Our Strategic Planning process ensures we are aligned with our chain of command, the communities we belong to, and each other. Our team is available to help all areas of your organization develop, align, and assess individual strategic plans, action items, and measurement systems.

Continuous Improvement (CI²) and Innovation / Lessons Learned Office

Phone Numbers
Office: 405-734-9732
Conference: 405-736-8742
DSN: 405-884-9732

Hours of Operation
M-F 8:00 a.m.- 4:00 p.m.
UTAs 7:00 a.m. – 4:00 p.m.

Office location
507th Air Refueling Wing HQ
Bldg. 1056, Basement, Suite B27
Tinker Air Force Base, Oklahoma

Helpful Links

Process Improvements

Project

Event

Just Do Its

Strategic Planning

Office information