Appointments required for Communications and DEERS office support

  • Published
  • By Lauren Kelly
  • 507th Air Refueling Wing Public Affairs

TINKER AIR FORCE BASE, Okla. -- The 507th Air Refueling Wing communications flight and the 507th Force Support Squadron DEERS/RAPIDS offices are limiting in-person office visits to appointment only in response to COVID-19 effective March 17, 2020.

For DEERS/RAPIDS appointments, email or call 405-739-4293.

To schedule an appointment with communications, email

The recommended method of resolving IT issues is the vESD app on each computer’s desktop. Members can also contact the Tinker Air Force Base Communications Focal Point at 734-4357. In-processing will be through email only and out-processing forms can be turned in to Bldg. 1048, mailbox number 29 in Bldg. 1048.

The following communications resources are available to all AFRC members assigned to Tinker AFB.

Tier-0 (Self-Help) resources are available at AFNET Enterprise Service Dashboard at and on each government owned computer via the vESD AF IT Service Desk icon located on the desktop. 

For any issues that cannot be corrected by Tier-0 efforts, the 72nd Air Base Wing provides Tier-1 CFP support from 6:00 a.m. to 8:00 p.m. Monday – Friday by calling at 734-HELP (4357) and emergency Tier-1 support 24/7 accessible by following the prompts at the same number after duty hours.

The 507th Air Refueling Wing communications flight provides Tier-2 and Tier-3 support from 8:00-4:00 p.m. Monday-Friday and during drill weekends.